![]() Since the USB dongle and the keyboard are a pair and not replaceable, I simply swapped the keyboard controller from the keyboard with a dongle to the new keyboard without the dongle. If it’s not there you may contact the retailer where you bought the keyboard.įound a simple solution to my problem. If you have bought a new Sculpt Ergonomic Keyboard you will also get the receiver with it. Is it true that it is not possible to pair a new keyboard with an old receiver? Simple question. I don't want to have both receivers plugged in. That is why I want the new keyboard to work with the old The old receiver was still there but I still want to use the sculpt ergonomic mouse from the old set since I have made protection modification on it. Yes both of them are sculpt ergonomic keyboard. Microsoft hardware support if you are having issues with the keyboard receiver. ![]() Microsoft doesn’t not recommend to pair the device with other receivers, you may please contact the If it’s not there you may contact the retailer where What happened to the receiver that got with the keyboard? Are you facing any issues with it? Are you referring to Microsoft sculpt ergonomic desktop keyboard?Ģ. Please answer the below questions to assist you better.ġ. Thank you for posting your query in Microsoft Community.
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